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Shipping & returns

Verdigris Terms of Sale - Shipping & Return Policy Shipping Policy:

 

 

 

Most orders placed by 3 p.m. (ET) M-F will ship the same business day, but please allow one business day for order processing before the item is shipped.

 

Currently, we are offering UPS for all of our shipping. We are currently only able to ship to addresses in the U.S. We are unable to ship to P.O. Boxes.

 

The following shipping methods are available: UPS Ground, UPS Next Day Air, UPS 2nd Day Air, UPS 3 Day Select

 

Shipping Delivery Times

 

Order Placed by 3 PM (ET)

UPS Ground

UPS Next Day Air

UPS 2nd Day Air

UPS 3 Day Select

Sunday

5-6 Business Days

Tuesday

Wednesday

Thursday

Monday

5-6 Business Days

Tuesday

Wednesday

Thursday

Tuesday

5-6 Business Days

Wednesday

Thursday

Friday

Wednesday

5-6 Business Days

Thursday

Friday

Saturday

Thursday

5-6 Business Days

Friday

Monday

Tuesday

Friday

5-6 Business Days

Monday

Tuesday

Wednesday

Saturday

5-6 Business Days

Tuesday

Wednesday

Thursday

 

 

  

 

Return Policy

 

At Verdigris, we want you to be pleased with your purchase. If for any reason you are not completely satisfied, you may exchange, replace, or credit your purchase when it is presented in sale-able condition. Simply follow the guidelines below.

 

  • All merchandise subject for return or exchange must be presented within 7 days of purchase with receipt and all tags intact.  Items must not be used, worn, washed or damaged. 
  • No refunds on jewelry or sale merchandise.  Exchange or store credit only within 7 days of purchase.
  • Full-priced merchandise may be credited based on the current selling price. 
  • We recognize that returns are important to our customers. To ensure a positive shopping experience for all our customers, if we identify through electronic analysis an unreasonable return pattern, we may restrict or refuse future transactions from such customers at Verdigris or at verdigrisclothing.com.

 

Returns: In-Store

 

Present the merchandise to an associate at any Verdigris store with the original receipt or gift receipt following the above return procedures.

 

Returns: By Mail - FREE

 

  • We want you to be extremely satisfied with your purchase, even if you decide to return it to us.  Therefore, return shipping for your website purchases are FREE when using our pre-paid UPS Return Label.
  • Contact us for a Return Authorization Number by phone at 434-293-4747 or via e-mail at service@verdigrisclothing.com.  For the best in customer support and service, all returns must be authorized.  
  • Complete the Return/Exchange Form included with your purchase.
  • Affix the pre-paid UPS Return Label included with your purchase to the outside of the package and send via UPS. (we provide insurance); the return postage charge indicated to the left of the label will NOT be deducted from your refund. If you choose to ship your return via a different carrier, please insure the package and ship to: Verdigris 107 East Main Street Charlottesville, VA 22902

 

 

Exchanges

 

At Verdigris, we want you to be pleased with your purchase. If for any reason you are not completely satisfied, you may exchange, replace, or credit your purchase when it is presented in sale-able condition. Simply follow the guidelines below.

 

  • All merchandise subject for return or exchange must be presented within 7 days of purchase with receipt and all tags intact.  Items must not be used, worn, washed or damaged.
  • No refunds on jewelry or sale merchandise. Exchange or store credit only within 7 days of purchase.
  • Full-priced merchandise may be credited based on the current selling price. 
  • We recognize that returns are important to our customers. To ensure a positive shopping experience for all our customers, if we identify through electronic analysis an unreasonable return pattern, we may restrict or refuse future transactions from such customers at Verdigris or at verdigrisclothing.com.

Exchanges: In-Store

 

Present the merchandise to an associate at any Verdigris store with the original receipt or gift receipt following the above exchange procedures.

 

Exchanges: By Mail

 

If you wish to get a different item or size, please return your original merchandise (using the procedure below) and place a new order by calling 434-293-4747 or place a new order online.  This will insure that the new size available online and in-store will be reserved for you immediately.  You will receive a refund for the returned merchandise as soon as it is processed.

 

  • We want you to be extremely satisfied with your purchase, even if you decide to return it to us.  Therefore, return shipping for your website purchases are FREE when using our pre-paid UPS Return Label.
  • Contact us for a Exchange Authorization Number by phone at 434-293-4747 or via e-mail at service@verdigrisclothing.com.  For the best in customer support and service, all exchanges must be authorized.  
  • Complete the Return/Exchange Form included with your purchase.
  • Affix the pre-paid UPS Return Label included with your purchase to the outside of the package and send via UPS. (we provide insurance); the return postage charge indicated to the left of the label will NOT be deducted from your refund. If you choose to ship your return via a different carrier, please insure the package and ship to: Verdigris 107 East Main Street Charlottesville, VA 22902

 

 

Sales Tax

Sales tax will be charged for purchases shipped to the state of Virginia. No sales tax is charged on the purchase of a Gift Card.